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Support

Home/About Us/Support
Support 2017-01-27T13:00:21+00:00

The ILD team supporting you every step of the way…

Our teachers and practitioners are busy people so we provide them with an excellent support service in real time.

Our support team are on hand to assist you or answer any questions you may have. We are available Monday to Friday, 09:00 – 17:00 (GMT).

There are three main ways to contact us here at ILD Support:

Live Chat through your ILD system

Login to your ILD system. Click on Live Chat on the lower right hand side of your screen.

This will then bring up our Live Chat support. Your ILD account details are included automatically, which means that our support team have all the necessary information to assist you.

By e-mail

Send your enquiry to support@interactivelearningdiary.co.uk

Please make sure you include:

  • Your name
  • School /nursery name
  • A full description of the information or assistance you require
  • A telephone contact number
  • Screenshots if required

By phone

If you would like to contact us by phone, you can call us on 0345 224 1172